Customer Service Officer (Baggage Storage)
March 31, 2026Trolley Service Officer (Scooter Operator)
March 31, 2026Job Description:
💼 Counter Duties
- Deliver top-notch service at the iShopChangi counter for both departure and arrival orders.
- Process orders accurately and quickly using our Warehouse Management System (WMS).
- Verify item details, quantity, and customer info for every order.
- Monitor order status and coordinate with merchants and runners for timely fulfillment.
- Keep inventory records accurate, track stock levels, and report any discrepancies.
- Assist with Changi Rewards enquiries, redemptions, and marketing campaigns.
- Upsell services like Shopping Concierge and Changi Rewards.
- Ensure compliance with SOPs and maintain service excellence.
🏃 Runner Duties
- Transfer, deliver, and collect items across terminals, counters, merchants, and backrooms.
- Ensure every order is correct and meets quality standards.
📦 Checker Duties
- Pick, pack, and organize items for pickup or delivery.
- Maintain accuracy and timeliness for every order.
✨ Other Duties
- Keep the counter and backroom clean and organized.
- Support management with ad-hoc tasks as needed.
📌 What We Offer
- Open to Singaporeans / PR only
- 4-day work week with 12-hour shifts (rotating rest days)
- Opportunity to be part of a dynamic, fast-paced team
- Gain valuable experience in customer service, logistics, and retail operations
Interested candidates, please click Apply or send your detailed Resume to:
HR@ascendrecruitment.sg
Ascend Recruitment Pte Ltd (EA License No.: 24C2089)
April Lim (Reg. No.: R22110702)
We regret that only shortlisted candidates will be contacted.
